What happens if my Wi-Fi is offline?

If your Wi-Fi is not online, you'll be unable to participate in Santee Cooper Rewards. We'll help you troubleshoot so you can participate in future smart thermostat events.

Troubleshooting Resources

 

Google Nest:

Google Nest offline and Wi-Fi issues 

 

ecobee:

FAQ, Setup Guide, and Troubleshooting

 

Sensi:

Troubleshooting Sensi Thermostat Wi-Fi Connectivity | Sensi US 

 

Honeywell Home and Honeywell Home Total Connect Comfort:

Honeywell Home Troubleshooting and Support 

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